• Technical Support

• Can I watch Freeview channels on my TV if I don't have an aerial?
• I’m an existing Broadband customer, how do I sign up for Community Fibre TV?
• How do I set up Community Fibre TV?
• Do I need an aerial to use the service?
• Getting started with the Community Fibre TV Mobile App
• What channels do you offer?
• Which channels can I watch on my phone or tablet?
• How do I check my connectivity status?
• What can I do on the Community Fibre TV Mobile App?
• When will I receive my first bill?
• What buttons and functions are on my remote control?
• I've received an Amazon Prime Voucher, how do I redeem it?
• I have lost my remote, what do I do?
• I’ve forgotten my PIN, how can I recover it?
• Can I set up Parental Controls for my device?
• Can I add new apps to Community Fibre TV? What about Netflix?