Can I keep my existing telephone number?

Yes, you can. Please let us know the phone number you wish to keep and your current provider when placing your order and we’ll sort the rest.


The porting process to transfer your existing number will take 12 working days from the installation of your new phone to complete, but rest assured, we’ll let you know by email once it’s been sorted for you.


Please ensure your existing phone line is not disconnected until we notify you that your number has been ported successfully.


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