Why are my on-demand videos buffering/stuttering?

All on-demand content (Prime Video, YouTube, Rakuten etc) are streamed from the internet just as you would watch on your PC/laptop.


Streaming content in HD or UHD (4K) requires a strong internet connection and download speeds (20mbps+) to ensure best playback quality.


We recommend plugging the Community Fibre TV device into your Linksys Velop with an Ethernet cable to ensure the best possible speeds our service provides and to avoid any network interference.

Have more questions? Submit a request