How to login to the Linksys App with Admin Password Recovery

The following steps will provide instructions on how to recover the admin password. 

 

  1. Launch the Linksys app.

 

To download the app, please visit the following link for your chosen device:

 

Android - https://play.google.com/store/apps/details?id=com.cisco.connect.cloud

iOS - https://apps.apple.com/gb/app/linksys/id533516503

 

or scan the following QR code:

 

 

  1. Tap Log in, highlighted in red below. Do not select “Launch Setup”

 

 

  1. Tap on Log in with Router Password. This option is located at the bottom of the screen, highlighted in red below:

 

 

  1. Tap Reset Password. This option is located above the ‘Log in’ button and is highlighted in red below:

 

 

  1. Enter the five-digit recovery code located on the product label shown at the bottom of your main router.

 

 

 

  1. Once the code has been entered, you will be prompted to enter a New Password and an optional Password Hint.

 

Note: We recommend using the password originally supplied at the point of installation in order to maintain consistency and for quicker customer support.

 

 

 

  1. Tap Submit to save your settings.

 

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