I have an internet connection but my device isn’t connecting to WiFi. What should I do?

Sometimes even the best tech devices have a bit of a wobble. You can usually sort it out very easily.

- Try turning off WiFi on your device and turning it back on. This re-sets the connection.

- If this doesn't fix it, ‘forget’ your network in your device’s WiFi options. Then rejoin the WiFi network.

- If this still doesn’t fix it, turn your device off and back on again. This also re-sets the connection.

- If this doesn’t work, connect your device via a wired connection to the router if possible to see if it’s a broadband, router or device issue.

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